Viewing service requests After creating a service request, you can view it by clicking the Account button. 1. In the map viewer, log on using your credentials. 2. At the right side of the toolbar, click the Account button and View Service Requests. All previously created service requests associated with your account are displayed. Figure 352 Details for service requests 3. Click the request number. The details for the service request is displayed. Figure 353 E-commerce service request details 4. If you want to add more details, type any additional information in the text area and click Submit.